To place an order, navigate to the product page for the item you wish to purchase. Then click the Add to Cart button on the right hand side of the page. You will then proceed to checkout and follow the steps indicated. If ever you are having trouble completing your purchase, give us a call at 1-833-763-5888 24/7.

Once your order has been received, a confirmation email will be sent to your inbox. If we require any additional information regarding your order, one of our Customer Service agents will contact you directly. If you do not see the confirmation email in your inbox, please check your junk/spam folders.

Yes you can! You can give us a call at 1-833-763-5888 and place your order over the phone with one of our Customer Service Agents. They are available to help you 24/7.

One of the methods we use to prevent online fraud, and protect our clients from anyone using their credit card against their knowledge, is by performing additional verification checks. This may be required on some new or large orders. During this process, you may be asked to provide an alternate email address from a secure domain, or we may contact you directly by phone. If your order cannot be verified within 3 business days, it will automatically be canceled and your payment will be refunded.

Please note that happytailsdeals.com reserves the right to cancel any order due to stock availability or information errors. In the case where we must verify your order, we will attempt to contact you either by phone or by email. If we do not get a response within 3 business days, your order will automatically be canceled and your payment refunded.

For your happytailsdeals.com Membership: You may cancel your membership at any time, and cancellation will be effective immediately. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH MEMBERSHIP PERIODS. To cancel, visit happytailsdeals.com and click Cancel Membership on the Support page and follow the instructions for cancellation under the heading Cancel Membership.

For all Shippable Products: If you wish to cancel or change your order that has not yet been shipped, please contact us immediately. If your order has already shipped, please see our Return Policy.

You can see the status of any of your orders by using the tracking information sent to your email. If you are unable to find your tracking information, give us a call and we will be able to update you on the status of your order.

There are a couple of reasons that your order status may be "On Hold" including out of stock product and problems with the shipping address or payment information. Please check your email inbox as our customer service team will be in touch regarding your order.

All prices on this web site are subject to change without notice. While we make every effort to provide you with the most accurate, up-to-date information, occasionally one or more items on our web site may be mispriced. In the event a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, happytailsdeals.com reserves the right to refuse or cancel any orders placed for a product listed at the incorrect price.

Please refer to our SHIPPING POLICY for all shipping inquiries or contact us at 1-833-763-5888 or [email protected].

For details on returns and your refund eligibility please see our RETURNS POLICY.

On the Login page you can click the Forgot Your Password link and you will be emailed instructions on how to reset your password.

By creating a membership account you will have access to our curated list of discounted products, and other useful options to make your shopping experience as fast and efficient as possible.

While we will always do our best to point our customers in the right direction if they encounter any problems, we do not provide formal technical support and it is ultimately the customer's responsibility to ensure they have the technical knowledge required to use our site.

Send us an email or give us a call! We have access to many products that aren't listed on our website, and can potentially help you find the best deal on what you are looking for.

No. We do not have a physical storefront and our head office location is strictly a sales office. The products we sell are distributed through our various suppliers.